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Affiliations
Prime Travel
Services, Inc. is licensed by the Airlines Reporting Corporation and the
IATAN.
American Express
Travel Services, over 1700 offices worldwide for travelers? convenience
and assurance
These associations
allow us to provide you with the most competitive travel value for your
dollar. We are able to guarantee the benefit of all the savings and
discounts available to you in the travel marketplace.
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Prime Travel, American
Express Travel |
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Representatives Company Values |
Customer
Commitment
We develop
relationships that make a positive difference in our customers' lives.
Quality
We provide
outstanding products and unsurpassed service that, together, deliver premium
value to our customers.
Integrity
We uphold the
highest standards of integrity in all of our actions.
Teamwork
We work
together, across boundaries, to meet the needs of our customers and to help
the company win.
Respect for
People
We value our
people, encourage their development and reward their performance.
Good
Citizenship
We are good
citizens in the communities in which we live and work.
A Will to Win
We exhibit a
strong will to win in the marketplace and in every aspect of our business.
Personal
Accountability
We are
personally accountable for delivering on our commitments.
To
the extent we act according to these values, we believe we will inspire the
loyalty of our customers, earn a sustainable leadership position in our
businesses, attract and retain a highly talented and engaged workforce, and
provide a superior return to our shareholders. This, in turn, will enable us
to achieve our vision of becoming the world's most respected service brand
American Express Travel Network®.
American
Express Travel Network®, founded in 1850, is the world's largest travel company and a
proven leader in quality and service. Together with American Express®, Prime
Travel Services, Inc., is able to provide a wide range of travel and
financial services, including services to American Express? card members.
The 15.5 billion dollar buying power of American Express? enables us to
provide special services and preferred hotel and car rental rates to you.
Conducting business with Prime Travel Services, Inc., an American Express
Travel Network
Representative, offers the best combination of services. You can enjoy the
advantage of an independently owned, locally managed travel company with
ties to the community. At the same time, you benefit from the extensive
travel resources of American Express?, one of the most respected travel
organizations in the world.
American Express Travel Card Services
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Emergency Card Replacement - in the event an American Express? Card
is lost or stolen, a replacement can be obtained at our office free of
charge. |
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Extended Float : Your company will be paying for air
travel just once a month. There is an average of 55 days float between
the charging of an expense and the time that the bill must be paid |
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Increased Control : The centralized information is easy
to track. |
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Reduced Paperwork : You can realize substantial savings
in processing costs.
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The benefits of using
Prime Travel Services,
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First-hand experience |
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Personalized service |
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Expert advice |
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Professional assistance with problems |
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Handling client-specific travel requests |
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Convenient one-stop shopping for travel needs |
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Follow-up service |
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Ability to reissue, void (within 24 Hrs) or change tickets |
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Complete and truthful travel information |
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Human interaction |
Common complaints of travelers "doing it alone":
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Don't understand constantly changing rules and restrictions |
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Unable to get the advertised fare/quoted price |
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Concern about reputation of company |
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At the end paying more than necessary |
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No provision for special requests |
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Price quoted did not include taxes etc. |
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Time-consuming |
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Booking the wrong date or the wrong time then missing the connections,
meeting or cruise ship |
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Not notified of credit card denial then losing the fare and the space |
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No assistance with changes or refunds. All work relayed to the airlines
busy lines
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International Services
Our travel counselors will consult with your travelers and arrangers in the
following areas:
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Passport and visa assistance |
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Hotel and car rental reservations |
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Railway reservations |
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Baggage Allowances |
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Additional travel insurance |
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Time zone information |
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Climate information, local customs for the tour and cruise
travelers |
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National & Religious Holiday information |
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Health Requirements (inoculations and vaccinations) for the tour and
cruise
travelers |
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Routing quotes and reservations |
Consolidator Air Fares
Prime Travel offer consolidated fares on reliable scheduled
airlines to Asia, Europe, Africa and the Middle East. These wholesale prices
offer significant savings for applicable international trips and must be
requested. There are many restrictions that apply to consolidator tickets
thus making them hard to use for business travel. We can help to solve the complexities
of International or Around the world travel with an ease.
e-mail to us
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